How quickly can you get to me in East London?
In most of East London we arrive within around 30 minutes, and often faster in the evenings. When you call we’ll give you a realistic arrival time based on where you are and current traffic.
Do you charge a call-out fee?
No. We don’t charge a call-out fee — you only pay for the work carried out, and we agree the price with you before we start.
Are you available 24 hours a day?
Yes. We operate a genuine 24/7 service, 365 days a year, including nights, weekends and bank holidays.
How much does a locksmith cost in East London?
It depends on the job, the lock and the time of day. As a guide, a standard euro cylinder starts from around £20–40 for the part, and deadlocks from £35. See our pricing page, or call 02071 186187 and we’ll give you a fixed quote before any work begins. You can also send photos of the lock for a more accurate price.
Can you unlock my door without replacing the lock?
We always try non-destructive entry first, and the large majority of lockouts are opened without any damage. If a lock has to be drilled or replaced, we’ll explain why and agree the price before we do it.
Can you help after a break-in?
Yes. We provide emergency lock replacements, door and frame repairs and boarding up. See after burglary repairs.
How long does it take to change a lock?
Most euro cylinder changes take 15–30 minutes; mortice locks and multipoint mechanisms can take a little longer.
Can a lock be repaired instead of replaced?
Often, yes. If a lock can be repaired safely we’ll repair it rather than replace it, which usually saves you money. If replacement is the better option, we’ll explain why.
Can you open a safe if I’ve forgotten the combination?
Yes. We can open the safe and reset or reprogram the combination. See safe repairs.
Will you damage my door or lock?
We always try non-destructive entry first, and the large majority of lockouts are opened without any damage. If a lock has to be drilled or replaced, we’ll explain why and agree the price before we do it.
What ID do I need before you unlock a property?
For security, we ask for photo ID and proof that you live at or are responsible for the property — for example a recent utility bill, bank statement or tenancy agreement. If your documents are inside, we can check them once the door is open.
Do you work with both residential and commercial properties?
Yes. We work for homeowners, tenants, landlords, letting agents, shops, offices and other commercial premises across East London.
Which areas of East London do you cover?
We cover the whole of East London, including Stratford, Hackney, Leyton, Stepney, Bow, Bethnal Green, Mile End, Homerton, Poplar, East Ham, Forest Gate, Plaistow, Shoreditch, Walthamstow, Ilford, Canary Wharf, Whitechapel, Hoxton, Dalston and Clapton. See all areas we cover.
Do you provide emergency locksmith services at night?
Yes — our emergency service runs through the night, every night of the year.
When should I change my locks?
After moving home, losing keys, a break-in, a change of tenants or staff, or if your locks are worn or not insurance-approved.
Do you supply the locks as well as fit them?
Yes. We carry a range of quality locks and can supply and fit them in one visit.
Do you install high-security or anti-snap locks?
Yes. We fit TS007 3-star anti-snap euro cylinders and British Standard BS3621 locks from brands including Yale, Chubb, Cisa, Union and Mul-T-Lock.
Do you offer locksmith services for businesses?
Yes — see our commercial locksmith services.
Still Have a Question?
If you can’t find the answer you’re looking for, get in touch and speak directly with an experienced locksmith. We’re available 24 hours a day, offering clear advice, realistic arrival times and fixed pricing before any work begins.